Shipping policy
Shipping and Transit
We usually ship products within 2-Days with utmost care and professional packaging. Some products from 'Apparels & Accessories' ship from India and may take a little more item to reach you. You will be provided tracking number for every package that is shipped.
As with many websites, we cannot guarantee that the picture will be the same exact packaging as the product you will receive. Vendors are constantly changing packaging and we cannot keep up with the changes. Dates on product in pictures will not be the same date you receive, you will receive fresh product. Any promotions that you may see on pictures are not applicable to our shipments.
Images are also illustrative purposes, since we deal with imported item, images, packaging and bar-code (SKU) change often. We do not guarantee you will receive the exact pictured item (though definitely the described product). Manufactures are also constantly changing ingredients, pack size & other minor changes to their products. We do our best to stay on top of item descriptions, we do however carry 10,000 different imported items and its not possible to maintain all of them. We do not take responsibility for minor manufacturer changes in products. Please e-mail us if you have doubt.
We can not control what happens to your package once it is in the hands of the carrier. It is very common for USPS to be behind one day with tracking, so don't be surprised if your package comes a day after tracking says delivered. We strive to ship the products as soon as possible and meet all deadline windows. Normally products arrive in around 3-5 days.
Please use the provided tracking number for your order and check its status on the USPS website as they tend to also deliver to postal lockers as well if you have not received it and they claim delivered.